Online Bill Pay
The City of Kalamazoo is pleased to offer its customers an alternative way to pay water/sewer, property tax, and miscellaneous bills. This service is provided through a respected major third-party payment processor, and is a safe and reliable way to pay your city bills online.
What city bills can I pay?
You can pay your water/sewer bill, your current property tax bill, and other bills you receive from the City Treasurer that have an ONLINE PAYMENTS ACCOUNT ID printed on the bill. You cannot pay delinquent property taxes online.
How can I pay?
You can pay by authorizing us to charge your checking account, or by using your debit/credit card issued by VISA, MasterCard or Discover Card.
Are there fees involved?
No, unless you are paying a property tax bill using a debit or credit card. The fee for paying a property tax bill using a debit card is $3.95. The fee for paying a property tax using a credit card is 2.85% of the amount paid. We do not assess additional fees for using a credit/debit card to pay water/sewer or miscellaneous bills, and we do not assess fees for using your checking account, unless the payment is returned.
If your water bill is PAST DUE and you have received a shut off notice with a due date of TODAY, please call (269) 337-8149 to speak to a customer service agent. Please do NOT make an online payment, as it may not be processed in time and your water could be shut off.
How to use Online Bill Pay
NOTE: Friday, February 27, 2015, was the FINAL day to pay 2014 property taxes online. On March 1, 2015, all unpaid 2014 property taxes became delinquent under Michigan law, and taxes on real estate are collected only by the Kalamazoo COUNTY Treasurer. Delinquent taxes on personal property are still collected by the City Treasurer but cannot be paid online.
To begin, you will need to have your paper bill available. Look for the Online Payments Account ID on the bill. A bill without this ID cannot be paid online. Now select one of the following links:
- To pay any bill using your checking account, click here. The City does not charge a fee for this type of payment, unless the payment is returned. See NOTE above.
- To pay a water/sewer bill or miscellaneous invoice using a debit or credit card, click here. The City does not charge a fee for this type of payment.
- To pay a current property tax bill using a debit or credit card, click here. There is a fee for this type of payment as described above. See NOTE above.
The City is happy to offer paperless billing for utility customers. To sign up, visit www.kalamazoocity.org/paperless.