Kalamazoo City
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Public Services Administration

This unit provides leadership, budgetary, accounting, administrative, safety compliance and public relations support for the entire Public Services Department.

  pdf Department of Public Services Lead and Copper Report (9.74 MB)

 James J. Baker, PE  Public Services Director bakerj@kalamazoocity.org 269-337-8768
 Teresa T. Johnson, CPPB  Deputy Public Services Director johnsont@kalamazocity.org  269-337-8443
 Wendy Burlingham  Administrative Support Manager burlinghamw@kalamazoocity.org 269-337-8660
 Brianna Clawson  Public Services Manager clawsonb@kalamazoocity.org 269-337-8921
 Darlene Iocca  Accounts Coordinator ioccad@kalamazoocity.org 269-337-8798
 Peggy Rice  Administrative Support Coordinator ricep@kalamazoocity.org   269-337-8771

Welcome to the City of Kalamazoo Public Services Department.  This Department is responsible for water, sewer, recycling, road construction, road closures and street services.  Public Services is dedicated to providing Kalamazoo residents with superior public services. 


This unit provides leadership, budgetary, accounting, administrative, safety compliance and public relations support for the Public Services Area.

Cemeteries and Genealogy

The City oversees two (2) cemeteries, Mountain Home Cemetery on West Main and Riverside Cemetery located at the corner of Gull Road and Riverview Drive.  It is our hope that visitors enjoy the peace and beauty of our landscape as you take a moment for remembrance and reflection, or come to learn of those who have gone before us.  In order to assist in this endeavor, information and maps are available for your use.

Engineering Division

Engineering strives to provide superior, quality engineering services to the public, Public Services Department, and other City Departments in an effective, efficient and timely manner.

Environmental Services Division

Environmental Services is responsible for maintaining compliance and create a culture of environmental stewardship through proactive collaboration in regulatory oversight and support; program development and administration; and public outreach/education.

Field Services Division

Field Services is the combination of field-oriented maintenance and operational divisions from across the organization. They are responsible for signs, street maintenance including potholes, paving and snow removal, forestry, hydrant flushing, fall leaves management, all water, wastewater, and storm water distribution and collection.

Fleet Services Division

Fleet Services is responsible for all City fleet services including fuel procurement and management and procurement, sale, maintenance, and repair of the City's vehicles including Public Safety, specialized equipment including fire vehicles along with the repairs, renovations, preventive maintenance.

Frequently Asked Questions (FAQ's)

Public Services compiled a list of customer frequently asked questions and answers.

Residential Services (including seasonal services)

The City of Kalamazoo has several services available to its residents, inclusive of Weekly Recycling, Quarterly Bulk Trash Removal, Monthly Brush Removal (May-October), Leaf Pick Up Services, along with information regarding Yard Waste and Tree Management, and Holiday Tree Removal.

pdf Title VI

The City of Kalamazoo respects the diversity that exists in our community and has established policies and procedures to prevent discrimination in contracting, recruitment and selection of employees, and in outreach to minority and women owned businesses.  The City has adopted an equal Employment Opportunity policy to prohibit discrimination and Purchasing Policy 70.3 (Vendor Outreach and Inclusion) was adopted to prevent discrimination by ensuring fairness in sub-contracting and methods in which we recruit disadvantaged and women and minority businesses.  City employees are periodically trained on Title VI, ADA, EEO and Purchasing Polices to ensure that we prevent discrimination.  The Kalamazoo Area Transportation Study of which the City is a member has a very extensive Public Participation Plan to address outreach to the public and the solicitation of their involvement can be obtained from the City. 

Wastewater Division

Wastewater is responsible for the effective collection, treatment and environmentally acceptable discharge of the wastewater generated by the Kalamazoo community, including the operation and maintenance of the City's Wastewater Treatment Plant;  60 sewage lift stations; and laboratory testing services.

Water Division

Water is responsible for processing and supplying safe drinking water for the citizens of Kalamazoo by operation of the treatment plant;   16 pumping stations;  18.8 million gallons of storage capacity; and laboratory testing services.

pdf Department of Public Services Lead and Copper Report (9.74 MB)


For more information about the Public Services Department, call the number listed under the appropriate division or send us an email at: cokpublicservices@kalamazoocity.org.


Educational Resources

Printed Educational Information

         Wellhead Protection Brochure

Free Materials

Groundwater related items may be provided on a limited basis to City of Kalamazoo Public Water Supply customers.

Games & Tools

Learn more about groundwater using these educational games and tools.

Kits & Models

Hands-on groundwater and surface water educational models and kits are available for short term loan.

Movie Theatre Clips

Watch video clips and learn how to protect your water!


Jerome R. Kisscorni, Assistant City Manager/Economic Development Director

The City of Kalamazoo's Economic Development Department offers a wide range of services that include:

Through the use of these services, we routinely partner with other economic development practitioners and private sector developers to leverage quality development projects. For your business and development assistance needs, please contact our experts from Economic Development.

Our dedicated staff of economic development professionals stands ready to assist you and can be reached by email or by calling (269) 337-8082.

Eric Kemmer, Development Manager

Sara Jo Shipley, Redevelopment Coordinator

Ryan Simpson, Economic Development Coordinator

Dwayne Powell, Jr., Neighborhood Business & Special Projects, Coordinator

Cal Coplai, Economic Development Analyst

Martin Markos, Executive Assistant

Kalamazoo City Commission

City Commissioners are elected representatives of the citizens of Kalamazoo. The City Commission provides leadership and policy direction for the community and all municipal government activities with a focus on the long-term financial stability of the city and identification of community priorities.

51st commission group

(Clockwise from top-left: Commissioners Shannon Sykes, Erin Knott, Jack Urban, Matt Milcarek, David Anderson, Mayor Bobby Hopewell, Vice Mayor Don Cooney)

In November 2014, voters approved five amendments to the Kalamazoo City Charter that change the way citizens fill positions on the City Commission. Beginning in 2017, City Commissioners will be elected to staggered four-year terms, with three Commissioners elected every two years. The Mayor will be elected on a separate ticket to serve a two-year term, and the Commission candidate receiving the most votes at each election will serve as Vice Mayor (this office will change at each election, the Vice Mayor will serve the final two years of their term as Commissioner). Elections will continue to be held in each odd-numbered year.

Voters will elect all six commissioners in 2015 as we transition to the new electoral process. The three Commission candidates receiving the most votes will be elected to serve four-year terms. The remaining three will serve for two-years. The office of mayor will be elected separately beginning in 2015.

City Charter | Code of Ordinances

Appointees/Boards and Commissions

The City Commission appoints and directs the activities of the City Manager, City Attorney, City Clerk, City Assessor and Internal Auditor. The Commission also appoints boards and commissions to serve as advisors to the Commission.


The City Commission meets on the first and third Monday of each month, although schedules are subject to change due to holidays and special meetings. Click here for more information on City Commission meetings.


City Commissioners can be contacted directly as indicated under their individual links or by contacting the City Managers Office at 269-337-8047. In addition, correspondence can be sent to City Hall at 241 W. South St., Kalamazoo, MI 49007.


Management Services


Thomas C. Skrobola, Director of Management Services and Chief Financial Officer

The Department of Management Services is responsible for the administration and control of the Assessing, Budget & Accounting, Purchasing and Treasury Divisions, as well as Retirement Administration.


For more information about the Management Services Department, call us Monday through Friday between 8 a.m. and 5 p.m. at (269) 337-8457 or send us an email at: cokfinance@kalamazoocity.org.

City Budgets

The department coordinates preparation of the annual city budget that is then reviewed by the City Manager and presented for final adoption by the City Commission.  The city's fiscal year begins on January 1 and ends on the following December 31.  Adopted Budgets for recent years are available as follows: 


Audit Presentation


Economic Vitality Incentive Program (EVIP)

As an EVIP recipient, the City of Kalamazoo provides documentation for Accountability and Transparency, Consolidation of Services, and Employee Compensation.  Current and original documents are available for review via our Government Quick Links’ Dashboard & Citizen Guide

Comprehensive Annual Financial Reports (CAFR's)

The department each year coordinates preparation of the Comprehensive Annual Financial Report ("CAFR") that integrates the city's year-end audited financial position and results with detailed statistical and operational information. The CAFR is available about six months following the end of each fiscal year.  Here are links to available CAFR's and the city's CAFR Guide:


Note: Information in the CAFR has not been updated for developments subsequent to the date of the independent auditor's report (found on pages 1-2 of the CAFR).

Cost Allocation Plans


iconCost Allocation Plan - Federal 2 CFR Part 200 - 2013 Actual Expenditures 


Retirement System Actuarial Valuation Reports

Retiree Health Care (OPEB) Actuarial Valuation Reports

icon 2017 Retiree Health Care Actuarial Valuation Report

Comprehensive Financial Plan for Other Postemployment Benefit Bonds (OPEB)

Internal Auditor

Ann Videtich, Internal Auditor

Videtich720The principal function of the Internal Auditor is to provide independent audit oversight; promote accountability; and to improve efficiency and effectiveness of the City of Kalamazoo government. 

If you are aware of fraud or abuse involving the City of Kalamazoo, please contact the Internal Auditor.

Email:  cokinternalauditor@kalamazoocity.org or call (269) 337-8455.

If you prefer, you may complete the email form below to report any potential fraud of abuse incidents involving the City of Kalamazoo or its employees.


Fraud in the News:

Bay County golf pro, wife charged with selling bogus golf course memberships

Western Michigan Christian High School (Norton Shores) employee accused of embezzling more than $200,000

Keeler Township fire chief resigns amid embezzlement allegations

Embezzler gets jail time for stealing from fundraiser for slain Kalamazoo police officer

Former state rep accused of federal health care fraud offense in Lansing-based business

NCAA punishes Grand Rapids Northview High School alumnus and former Southern Miss basketball coach for academic fraud

Hubbard Lake Fire department volunteer steals up to $100K, gambled some away

Former SMCAS ambulance director accused of embezzling $98,000

14 people (including 12 current/former DPS principals) charged in nearly $1 million bribery and kickback scheme

Hudsonville man took one million dollars acting as investment consultant, tax preparer, feds say

Oakland County Credit Union embezzlement suspect’s property up for sale

Appeals court suggests harsher sentence for Detroit priest who embezzled from archdiocese

Losses for Prince Corp. heiress could exceed $50 Million from poor investment decisions by Holland, MI financial advisor

Former Kentwood trucking company employees accused of $850K embezzlement

34 Battle Creek residents indicted in $22 million Michigan tax fraud conspiracy

Prison for Mason bank teller who staged robbery to hide embezzlement

Accused embezzler from Comstock Township admits to stealing from fundraiser for slain Kalamazoo police officer

Saginaw City worker fired after under-the-table rental of city venue ends in shooting

Ex-Augusta Township deputy treasurer sentenced to probation for embezzlement

Former GVSU employee admits embezzling from university

Grand Rapids man who prepared false tax returns goes to prison, owes IRS $370K

Former assistant Saginaw Township fire chief embezzled more than $100K from Saginaw Lutheran church

Muskegon Township Bank teller allegedly drains $110K from customer's savings just after he dies

'Expert' in foreign-currency trading convicted in $1.8M Traverse City Ponzi scheme

Saginaw man convicted in $6.5 million Ponzi case faces more prison time

Caledonia man admits to embezzling from Grand Rapids florist that gave 2nd chance

Mona Shores Public Schools near end of one third recovery of $3.7 million fraud from Ponzi schemer

East Jordan woman, 85, avoids jail for embezzling from court wards in her care

Convictions, sentence upheld in $46M Ponzi scheme by Byron Township resident

80-year-old dementia patient's checks forged by Hastings foster care worker

Kentwood accountant admits to hiding assets to avoid paying $148K in income taxes

GM ignition switch trial hits snag over fraud claims

Oakland County Credit Union theft uncovered through routine state visit

Paying palm reader $500K of public's money nets prison time for Battle Creek health CEO

Former Battle Creek CEO sentenced for Medicaid fraud; paid $500k to Florida palm reader

‘Selfishness and greed' brings serial embezzler from Cedar Springs to prison

Oakland County Credit union official admits embezzling millions

Embezzlement of 33,000 pain pills brings former Grand Rapids Meijer employee jail

Trial date set for accused embezzler of police officer memorial in Kalamazoo

Michigan Whistleblower files new allegations in cancer case

Norton Shores Credit Union employee stole $1.9 million over 15 years

Greenville garden store employee steals $93K in refund scam

Petoskey attorney who traveled to exotic lands, on dime of clients' trust funds, takes plea

Ex-court officer for Muskegon and Ottawa counties, who committed tax fraud 'out of greed' sentenced to prison

State vendor in demolitions for Detroit Land Bank Authority charged with falsifying bills

Gogebic County woman gets $9K in beer, wine rebates using fake receipts

Gambling addiction led to $279K theft from Grand Rapids company, brings prison and shame

Ex-Wayne County executive arraigned in retirement system fraud

Kalamazoo's '#1 Tax Lady' found guilty of 27 counts of tax fraud

Ten indicted for 'skimming' credit cards at Michigan gas pumps

Former GVSU employee accused of embezzling $76K heads to trial

Former Berrien County jail employee accused of embezzling at least $75,000 from tether payments

Petoskey Attorney admits spending clients' $1.2M on trips to Tahiti, Bora Bora

Ex-Detroit court clerk, man accused of taking bribes

Employee of Battle Creek company pleads guilty to Medicaid fraud conspiracy and embezzlement by a public official, will pay $1 million

Kalamazoo AFSCME leader sentenced in fraud case

Postal worker sentenced for opening mail, taking cash from two Kalamazoo county branches

Newaygo library director says police confirm embezzlement

Grand Rapids Day care provider on the hook for $370K in welfare fraud

Warren physician gets prison for health care fraud

Grand Rapids Man prepared false income-tax returns in $68,000 scheme

Grand Rapids Armored truck company employee gets sticky fingers, steals $50K

GVSU to increase cash oversight after alleged 50K+ theft by former employee

GVSU employee charged with embezzling more than $50K from university in Allendale

A Macomb County roofing company pleads guilty in unemployment fraud case over 'banking hours'

CFO admits embezzling from family-owned Wyoming, MI business

Troy Priest pleads guilty to fraud in $573K church theft

Ex-owner of Muskegon's Pablo's Tacos pleads guilty to Social Security fraud

Convicted Grand Rapids embezzler bilks boss who gave him 2nd chance

Grand Rapids Man who puts money in ATMs started keeping it instead

Embezzler loses freedom and family in $42K theft from Grand Rapids used car dealer

Former Sons of Malta president accused of stealing money from EZ Memorial Ride

Human Resources/Labor Relations


Patsy Moore, Interim Human Resources Director

The Human Resources Department provides personnel services for all City of Kalamazoo employees. These services include employee relations, labor relations, safety, direct and indirect compensation (benefits), recruitment and retention, employment, training and development, and position classifications.

The Human Resources staff is committed to delivering efficient services and programs that enhance and improve employee relations throughout the entire organization. Staff can be contacted between 8:00 a.m. and 5:00 p.m. Monday through Friday at 337-8052.

pdf 2016 EEO Policy Statement (188 KB)

pdf 2016 EEO Plan (10.73 MB)

View Employment Opportunities

pdf How to see job descriptions and subscribe to e-mail job alerts

pdf How to apply for open positions

City Manager's Office

ManagerRitsema 300x391 Moore chamberlain 300x391 Kisscorni
James Ritsema
 City Manager
Patsy Moore
Deputy City Manager /

Operations Officer

Jeff Chamberlain
Deputy City Manager / 
Strategic Planning
and Administration

Jerome Kisscorni
 Assistant City Manager / 
Economic Development  

The Mission of the City Manager's Office is to effectively and efficiently manage the delivery of City services within the guidelines and policies established by the City Commission; to work with all City departments and divisions to identify ways in which we can enhance service efficiency and effectiveness in the most responsive manner; to continue to set a high priority for economic development and planning to see that development and redevelopment within the city occurs in an orderly and proper manner; and to ensure organizational responsiveness to City Commission priorities.


For more information about the City Manager's Office, please call us Monday through Friday between 8 a.m. and 5 p.m. at (269) 337-8047, or email cokcitymanager@kalamazoocity.org.

City Manager Reports:

INSIDE the CITY Newsletters:

Special Projects & Reports:

Special Presentation(s):

City Attorney

Clyde J. Robinson, City Attorney 

Robinson-228-308The Kalamazoo City Attorney's Office represents the City of Kalamazoo as a government entity. City staff conducts cases in court whenever the City is a party, and we also prosecute violations of city ordinances. City Attorney staff provide advice to the City Commission, to the City Manager and his staff and to all employees of the City on city-related matters. The City Attorney's Office also provides legal counsel to City Boards and Commissions.

This department provides risk management services, administers loss reduction programs, purchases insurance coverages for identified exposures to loss and administers claims for property damage or personal injury made against the City.

The City Attorney's Office cannot give legal advice or otherwise represent private citizens or citizen groups. However, the City Attorney will be glad to try to answer citizen questions regarding the Kalamazoo City Code of Ordinances and the enforcement of its ordinances, and regarding other city matters.

The City Attorney is the Freedom of Information Act (FOIA) Coordinator for the City of Kalamazoo. As such, he is responsible for accepting and processing requests for the City's public records and for determining which records are subject to release and which records are exempt from release.

  1. Requests for police reports should be send to the Records Division, Kalamazoo Public Safety Department, 150 E. Crosstown Parkway, Kalamazoo, MI 49001

  2. Requests for other public records may be sent to the Kalamazoo City Attorney at 241 W. South Street, Kalamazoo, MI 49007-4707. The City Attorney's Office has created a form to use when requesting a public record: FOIA Request Form. After filling out the form, you can either print it and mail it to us, or send it to us via email at cokattorney@kalamazoocity.org. The City will charge a fee for locating, reviewing and copying a public record.


For more information about the City Attorney's Office, call us Monday through Friday between 8 a.m. and 5 p.m. at (269) 337-8185 or send us an email at: cokattorney@kalamazoocity.org

Helpful Links

  • Kalamazoo County Courts: Both the Eighth District Court and Ninth Judicial Circuit Court serve the City and County of Kalamazoo
  • Kalamazoo County Bar Association: This site can assist you with lawyer referral and with legal outreach clinics
  • Legal Aid of Western Michigan: Provides counsel and advice--including phone intake, advice brief service; also provides representation in cases with administrative agencies and in other matters in Michigan courts

The mission of the Community Planning & Development Department is to assist with the creation of a healthy, safe and sustainable community of choice, through leadership, education, partnerships and stewardship of resources and assets. The Community Planning & Development Department includes seven primary areas of focus:


Community Development

269-337-8044 | email

Historic Preservation

269-337-8044 | email


Planning and Zoning

269-337-8044 | email

Code Compliance

269-337-8026 | email


If you are a citizen of Kalamazoo looking for assistance, please contact 2-1-1/HELP-Line. The City does not provide grants directly to individual citizens.

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City Clerk's Office

The City Clerk's Office is responsible for many diverse activities within the city government framework. The City Clerk is responsible for the management and preservation of the official records of the city, the administration of all municipal elections, the licensing of businesses that are permitted by the City Charter, and other duties as assigned by the City Commission. The links to the left and menus below provide information related to the three divisions of the Clerk's office. If you don't find what you are looking for, please contact the City Clerk's Office.

Meet the City Clerk's Office Staff

Administration Information:

Board & Commission InformationCity Commission Meeting Information | pdf  City Charter  | Code of Ordinances | Document Library |  pdf  FOIA Denial Appeal Form  | Food Trucks | Library BoardLicensing | Noise Task Force | School Board | Westnedge Overpass Banner Request

Election Information

Records Management, Research and Archives Information

Important Links:

Birth & Death Certificates  |  Marriage Licenses  | Court Information - Kalamazoo County Courts  | DBA's - Kalamazoo County Clerk | Kalamazoo County Jury Services  | Landlord-Tenant ClaimsLimousine Licensing - Michigan Department of Transportation  |  Parking Fines & Tickets  |  Property, Warranty, & Quit Claim Deeds - Kalamazoo County Registrar of Deeds


For more information about the City Clerk's Office, call us Monday through Friday between 8 a.m. and 5 p.m. at (269) 337-8792 or send us an email at cokcityclerk@kalamazoocity.org.

Information Technology

The mission of the Information Technology (IT) Department is to support informed business decisions through timely access to accurate and relevant information as well as enable ongoing improvements through effective selection, development, deployment and use of cost-effective technology resources.

The IT Department is responsible for the City's computer infrastructure including hardware and software, voice and data communication infrastructure, Geographic Information Systems (GIS), the City Website, cable administration, and the INET (Institutional Network) fiber rings throughout the City of Kalamazoo.


For more information about the Information Technology Department, call us Monday through Friday between 8 a.m. and 5 p.m. at (269) 337-8835 or send us an email at: cokinformationtechnology@kalamazoocity.org