Kalamazoo City
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Water Division

Office Hours: M - F 8:00am - 4:30pm 

Located at 241 W South St. (City Hall)

The Water Division is responsible for providing inter-municipal water supply to homes, businesses, and industries. This division connects and renews water service, monitors water consumption, repairs and installs water mains, and repairs and installs fire hydrants. This division also connects wastewater disposal service; installs, maintains, and replaces sewer mains; maintains sewer leads; and cleans and inspects sewers.

Within this section of the website, you will find lots of valuable information and answers to common questions including information regarding Water Hookup, pdf Customer Billing & Rates , Online Payment, and the City's Flushing Schedule.

Water Quality is also an important concern to the City of Kalamazoo. Some substances found in groundwater may be beneficial to your health such as fluoride, calcium, and iron. The cities and villages in Kalamazoo County pump and distribute over 8.5 billion gallons of water every year. Each July a water quality brochure is mailed to our citizens explaining the water quality in our area. Michigan also celebrates Water Quality Awareness week in May each year.


For more information about the Water Department, call us Monday through Friday between 8 a.m. and 4:30 p.m. at (269) 337-8149 or send us an email at: cokpublicservices@kalamazoocity.org.


Basics | Boil Water | Cross Connections | FAQ'sGroundwater/Wellhead | History | Protect Your Water | Water Quality