City Leaders Seek Resident Opinion through Community-wide Survey

The City of Kalamazoo is asking residents to participate in The National Citizen Survey™ (The NCS™), a survey designed to provide a baseline of how the city government is serving residents, to gauge perceptions of the city and to make comparisons with peer cities.

A random and scientific sample of 1,500 households will receive invitations to participate in the mail and their confidential responses will be weighted and analyzed. The NCS™ will be administered at periodic intervals in the future to track progress towards goals.

The survey centers on community livability and includes questions about the quality of life in the community, local policies, demographics, rating of local government services and resident use of services. The survey includes questions directly related to the Imagine Kalamazoo 2025 community visioning process, which will allow the results of Imagine Kalamazoo to be compared to a statistically significant survey sample.

“The NCS will provide another valuable source of community input as we begin drafting a new Master Plan and Strategic Vision later this year,” said City Manager Jim Ritsema. “As we shift from planning to action, the NCS will also provide benchmarks, allow us to track progress, and make comparisons to other communities.”

Community members are encouraged to visit www.imaginekalamazoo.com to learn more about Imagine Kalamazoo 2025, stay connected to the process, and find opportunities to get involved.

The NCS™ was developed by National Research Center, Inc. in partnership with the International City/County Management Association (ICMA) in 2001 to provide cities with a low-cost, high-quality method to conduct research. It has been used in more than 350 jurisdictions across 46 states and is endorsed by both the ICMA and the National League of Cities.