As of Wednesday, February 15th all emergency dispatch centers in Kalamazoo County have gone-live with Text-to-911.
This service will provide cell phone users in Kalamazoo County the ability to text 911 in an emergency situation. Although text is available, a voice call is still the preferred method of communication if possible. Call if you can, text if you can’t!
Text-to-911 has been in the works since early fall of 2016 and is a collaboration of all Public Safety Answering Points (PSAPs). The PSAPs are currently working together to establish a consolidated dispatch center.