Public Services

Kalamazoo's Department of Public Services is one of the City's largest departments and provides many of the services residents use every day. Water, wastewater, curbside waste services, snow removal, public works, cemeteries, environmental programs, fleet management, engineering, and road construction & maintenance are all responsibilities of Public Services. The department is organized into several divisions, each with a specific focus.

Public Works

The Public Works Division is comprised of professional engineers and technicians who design and maintain our infrastructure. They focus on building and maintaining a safe, efficient, and long-lasting infrastructure in Kalamazoo. The Division is responsible for street improvements and maintenance, sidewalks, snow and ice removal, forestry and leaf pickup, traffic signs and signals, the snowmelt system, and right-of-way permitting. 

Water Resources

Kalamazoo's water system is the second largest groundwater-based drinking water system in Michigan. The Water Resources division focuses on supplying safe water, not just for the people in the city but for many surrounding communities too. Their responsibilities include supplying, treating, and transporting water- everything that occurs from when the water is pumped from underground to when it comes out of the tap in your home or business. 


The Wastewater division is responsible for collection and treating wastewater produced by homes and businesses in the region. The Kalamazoo Water Reclamation Plant (KWRP) provides wastewater treatment to more than 150,000 residents in 18 local jurisdictions. The KWRP uses an innovative treatment system to treat a variety of pollutants in concentrations that most other plants cannot.