Report Missed Snow Plowing

The City of Kalamazoo plows all public streets located within the city limits. Our goal is to have major streets cleared within 24 hours after snowfall and all streets cleared within 48 hours. If this timeframe has passed and you notice streets that have not been cleared, please let us know. 

During severe winter storms, we may not be able to meet these goals and we ask for your patience in those cases.

Online

Step 1.When to Report

Our goal is to have major streets clear with 24 hours and all others within 48. Please allow this time for snow to be cleared before reporting any snow removal issues. 

Step 2.Report Online

Complete the brief online form to report the issue online.

Report Missed Snow Removal

Step 3.Review and Enforcement 

City staff will review your report and make sure that the street is cleared as quickly as possible.

By Phone

Step 1.When to Report

Our goal is to have major streets clear with 24 hours and all others within 48. Please allow this time for snow to be cleared before reporting any snow removal issues. 

Step 2.Call 311 or (269) 337-8000

Call 311 or (269) 337-8000 to report missed snow removal by phone. We will ask you for the location, date, and time that you noticed the issue. 

Step 3.Review and Enforcement 

City staff will review your report and make sure that the street is cleared as quickly as possible.