Snow Removal

A photo of a snow plow clearing snow from a neighborhood street

It’s important for everyone in our community to get where they need to go—no matter how they’re traveling or what time of year. During the winter months, that means keeping streets and sidewalks clear of snow and ice so Kalamazoo remains safe, accessible, and connected for all who live, work, and travel here.

Snow and ice affect more than just drivers. Clear streets support emergency response, transit service, and essential travel, while clear sidewalks are critical for students walking to school, transit riders reaching bus stops, older adults, people with disabilities, and anyone traveling on foot. When snow and ice are not managed consistently, mobility becomes more difficult and safety risks increase across the community.

The City of Kalamazoo plays an important role in winter operations. At the same time, keeping Kalamazoo moving during winter is a shared responsibility. City ordinance requires property owners to clear snow and ice from the sidewalks adjacent to their properties within a set timeframe. When we all do our part, it helps create a connected network of safe, passable routes throughout the city

Report Uncleared Sidewalks  Report Missed Snow Plowing

Snow Plowing

How are streets prioritized for snow plowing?

Our crews follow a system to keep people moving safely:

  1. Priority routes like hills, hospital routes, and emergency corridors
  2. Major streets
  3. Local streets
  4. Dead ends, alleys, and cul-de-sacs

Crews stay on major streets until they are passable, then move into neighborhoods. Once streets are cleared, crews may return to haul snow away in areas where there is limited space to store it, such as downtown.

How long does it take to plow the entire city?

The amount of time it takes depends on the snowfall amount, duration, and temperature:

  • Major streets: our goal is to have them cleared within 24 hours after snowfall stops
  • All city streets: within 48 hours after snowfall stops

These goals are based on when the snowfall ends. If snow continues for multiple days, crews must repeatedly re-clear streets. The 24-and 48-hour goals begin after snowfall has ended, not during an active storm. During prolonged snowfall it will take more time to clear the streets.  

How many plow trucks are operating during a storm?

Typically, 10-12 plow trucks are deployed throughout the city operating 24 hours a day until snow is cleared. During major storms, the City may deploy additional trucks using cross-trained staff from other departments when resources allow.

Do plow trucks operate around the clock?

Yes. During snow events:

  • Trucks operate 24 hours a day until streets are cleared
  • Drivers alternate working 12-hour shifts
  • Trucks periodically return to the garage for maintenance or refueling, then return to service

Snow plowing is demanding on both equipment and crews, but operations continue until the streets are cleared.

Why does my driveway get filled back in after it’s been shoveled? How can I prevent this?

As plows clear streets, snow is pushed to the sides of the road, which can end up across driveways. This is unavoidable during street clearing.

Shoveling a small area along the street edge on the oncoming traffic side of your driveway can help reduce the amount of snow pushed back in.

Snow Shoveling Diagram

When should I report that my street was missed?

Please wait two days after snow has completely stopped falling before reporting a missed street. This allows crews time to work through the streets.

Report Missed Snow Plowing

What roads is the City responsible for plowing?

The City plows city streets, which are marked by blue street signs with white lettering. Other roads are maintained by different agencies:

  • Outside city limits: Road Commission of Kalamazoo County
  • Highways and ramps: Michigan Department of Transportation (MDOT)
  • Private streets: Responsibility of residents 

Who is responsible for plowing private streets?

The City does not plow private streets. Snow removal on private streets is the responsibility of the residents or property owners.

How does on-street parking affect snow removal?

Parked vehicles make snow removal slower and less effective. City ordinance restricts parking on city streets between 2 a.m. and 6 a.m., unless otherwise posted. Following these rules helps crews clear streets more quickly and safely. It also helps prevent cars from getting buried in snow as plows pass. 

During major snowfall events, we may ask residents to park off the street if possible. 

How does temperature affect salt effectiveness?

Salt is only effective down to about 20°F. Sunlight and other factors can help slightly, but below that temperature salt becomes much less effective. During extremely cold temperatures, our crews switch to sand to improve traction.

Does the City pretreat roads before snowstorms?

Yes, when conditions allow. Pretreating the roads helps prevent ice from bonding to pavement, but it's only effective when temperatures are above 20°F and the streets must be completely clear. 

What happens when there's no place to put the snow?

In areas like downtown, where streets are fully paved and buildings are close to the roadway, there may be little or no space to safely store snow. After priority routes and neighborhood streets are cleared, crews may return to haul snow away from select locations where space is especially limited.

The City’s first priority is keeping streets safe and passable for travel. Snow hauling is considered a cleanup activity and is only done in areas where space constraints create safety concerns or affect usign a space. As a result, not all areas receive snow hauling.

How can residents help during snow events?

  • Follow overnight parking restrictions
  • Clear snow safely around your driveway edge
  • Never shovel or plow snow from your property into the roadway
  • Keep your sidewalks clear to help keep everyone connected
  • Help clear the area around fire hydrants in case of an emergency
  • If you’re able, help neighbors, especially older adults or those with mobility challenges
  • Be patient during extended storms- our team is working around the clock to get snow cleared and keep everyone connected

Small actions make a big difference during winter weather.

 

Clearing Sidewalks

Consistent sidewalk clearing helps residents of all ages and abilities safely reach work, school, transit, services, and each other. We appreciate everyone doing their part to keep sidewalks safe and accessible throughout the winter season.

Why is clearing sidewalks so important?

Clear sidewalks are essential for safety and mobility, especially for students, pedestrians, transit riders, older adults, and people with disabilities. When sidewalks are blocked or icy, people may be forced into the street, creating unsafe conditions for everyone.

Who is responsible for clearing sidewalks?

Under City ordinance, property owners are responsible for clearing the sidewalks adjacent to their property. The City is responsible for clearing approximately 19 miles of sidewalks along City-owned and publicly maintained properties.

What does the sidewalk snow removal ordinance require?

City Ordinance §33-18 requires property owners to:

  • Remove snow and ice from sidewalks within 48 hours of accumulation
  • Clear the full width of the sidewalk to expose bare pavement
  • Apply sand, salt, or similar materials to reduce slipperiness
  • Ensure snow and ice are not pushed or deposited into public streets, alleys, sidewalks, or crosswalks 

What happens if sidewalks are not cleared?

If a property owner does not follow the ordinance, the City may:

  • Arrange for the snow and ice to be removed
  • Bill the property owner for the cost of removal plus an administrative fee 

Depositing snow or ice into the street or public right-of-way is a municipal civil infraction and may result in a $100 fine, plus court-imposed costs.

Is the City responsible for clearing any sidewalks?

Yes. The City maintains approximately 19 miles of sidewalks along City-owned and publicly maintained properties. In 2024, City staff updated internal processes and capacity to improve winter sidewalk maintenance, and keeping these sidewalks clear remains a priority.

The City is currently conducting a pilot program to clear approximately 14 additional miles of sidewalk along high-pedestrian and transit corridors, including:

  • W. Michigan Avenue
  • Douglas Avenue
  • Westnedge Avenue
  • Park Street

The pilot focuses on improving winter mobility in areas with high foot traffic and transit use.

When should I report an uncleared sidewalk?

Sidewalks should be cleared within 48 hours after snow or ice accumulation. If a sidewalk remains uncleared after that timeframe, residents can report it to the City for follow-up.

How can residents help beyond their own sidewalk?

Community members can support winter safety by:

  • Clearing snow around fire hydrants to help emergency responders
  • Checking in on neighbors who may need help with snow removal
  • Clearing sidewalks promptly to keep routes open for everyone

Community participation plays a vital role in keeping Kalamazoo accessible and connected throughout the winter.