Boil Water Order Lifted: Crosswind Dr
This advisory has been lifted.
The City of Kalamazoo repaired water infrastructure on Crosswind Drive. The work resulted in a temporary loss of pressure and consequently, a precautionary boil water advisory was issued and additional sampling was initiated. E.coli bacteria were found in the water supply on June 19, 2025. As our customers, you have the right to know what happened and what we are doing to correct this situation. These bacteria can make you sick and are of particular concern for people with weakened immune systems. We are now conducting additional sampling to determine the extent of the problem and a thorough investigation to determine the source of the contamination.
This Boil Water Notice is being issued in cooperation with the Kalamazoo County Health and Community Services Department for all water intended for drinking or ingestion or any consumptive uses within the affected area, including:
Crosswind Drive- From Aberdeen Drive (western boundary) to dead end (eastern boundary), both sides of the roadway.
What should I do? What does this mean?
DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. Bring all water to a boil, let it boil for one minute, and let it cool before using it. Boiling kills bacteria and other organisms in the water. You may also use bottled water. Use boiled or bottled water for drinking, making ice, preparing food, and washing dishes until further notice. No special precautionary measures are necessary for water used for personal hygiene.
E. coli are bacteria whose presence indicates that the water may be contaminated with human or animal wastes. Human pathogens in these wastes can cause short-term effects, such as diarrhea, cramps, nausea, headaches, or other symptoms. They may pose a greater health risk for infants, young children, some of the elderly, and people with severely-compromised immune systems.
The symptoms above are not caused only by organisms in drinking water. If you experience any of these symptoms and they persist, you may want to seek medical advice. If you have a severely compromised immune system, have an infant, or are elderly, you may be at increased risk and should seek advice about drinking water from your health care providers.
What happened? What is being done?
The City of Kalamazoo has initiated corrective action to chlorinate, flush, and resample in the affected area. We will inform you when tests show no bacteria and you no longer need to boil your water. Additional sample results will be available within 24 hours of its collection and the final set within 48 hours. It is expected that the notice will be lifted within 72 hours (June 22, 2025). City of Kalamazoo employees may be tasked with obtaining samples directly from customers. Assistance with obtaining samples would be greatly appreciated.
For more information, please contact 269-337-8000. General guidelines on ways to lessen the risk of infection by microbes are available from the United States Environmental Protection Agency’s Safe Drinking Water Hotline at 1(800) 426-4791.
Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.