In Kalamazoo's commission-manager form of government, a City Manager is appointed by the City Commission to serve as the chief administrative manager of the city. The City Manager's Office coordinates the delivery of city services within the guidelines established by the City Commission and works with all departments to enhance service effectiveness and responsiveness. The City Manager's Office also ensures organizational responsiveness to the priorities established by the City Commission and focuses on economic development and planning, ensuring that development and redevelopment within the City occurs in an orderly and proper manner.
The City Manager’s Office established the Citizens Public Safety Review and Appeal Board. The purpose of the Citizens Public Safety Review and Appeal Board (CPSRAB) is to provide an opportunity for the City Manager to receive input from a citizen board prior to deciding appeals filed with him/her pursuant to Kalamazoo Department of Public Safety (KDPS) General Order 16 and to request that the City Manager inquire into any conduct of a public safety officer in the absence of a complaint. For more information, click here.