City Treasurer's Office

The City Treasurer's Office is responsible for the collection and deposit of funds due to the City, and the management and prudent investment of idle funds. Residents can pay water & sewer bills, start & stop water service, pay current property tax bills, pay delinquent personal property taxes, pay miscellaneous invoices due to the City, and obtain City tax certificate in order to record deeds & land contracts at the Treasurer's Office, located on the first floor of City Hall. In addition to visiting the Treasurer's Office window, we are happy to offer a variety of other payment options outlined below. If you need to make a past due payment, please see the information below. 

Customer service for water and sewer utility customers (including billing, payments, shut-offs for non-payment, transfers of service, and new service installation) is also provided by the Treasurer's Office. Representatives are available weekdays between 8:00 a.m. and 4:30 p.m. in person or by calling (269) 337-8149. Applications for new water service or to transfer existing service are available folder here . Additional information is available on the Water Resources page.

The City Treasurer's Office also provides additional information and resources regarding property taxes:


How can I make a payment to the City of Kalamazoo? 

The City of Kalamazoo accepts payments in many ways including in person on the first floor of City Hall, by mail to 241 W South Street Kalamazoo, MI 49007, through a secure lockbox located at City Hall for after hours drop offs, by phone and through our Website. These options and any applicable fees are shown in the chart below. 

 How/Where                 (See Below)

Cash, Check, Money Order, or Cashiers Check ACH Transfer E-Check (Electronic Bank Account Debit) Credit/Debit Card
Fees?
 No Fees Apply
 No Fees Apply
 $3 if payment <$10,000
$10 if payment > $10,000
 3% of payment, minimum $2.00
City Hall Treasurer's Office

YES

ACH Form is available from the Treasurer's Office or online pdf here (102 KB) .

NO

 YES

City Hall Drop Box or USPS Mail

YES

NO

NO

 NO

City's Website

NO

NO

YES

 YES

Pay by Phone

866-273-5523

NO

NO

YES

YES


Online payment

The City of Kalamazoo is happy to offer residents and utility customers an online payment option for water, sewer, property tax, and miscellaneous bills. This secure and reliable option is provided by the respected payment processor Point & Pay. You can pay with a Visa, MasterCard, and Discover Card, or you can authorize an automatic debit to a checking account. 

A 3% convenience fee (minimum of $2) will be charged for the use of a debit or credit card and a flat fee of $3 applies to electronic check payments up to $10,000 ($10 for payments above $10,000). The convenience fee is collected by the service provider and also applies to credit and debit card payments made in person at the Treasurer's Office. 

NOTE: Tuesday, February 28, 2017, is the FINAL day to pay 2016 property taxes online. On March 1, 2017, all unpaid 2016 property taxes will become delinquent under Michigan law, and taxes on real estate will then be collected only by the Kalamazoo COUNTY Treasurer.

Delinquent taxes on personal property are still collected by the City of Kalamazoo Treasurer and can be paid by mail, phone, online or in person.

To pay a bill online, visit the City of Kalamazoo's Access My Gov portal and select the appropriate payment type from the online payments menu, or follow the links below to navigate directly to each payment: 


Free ACH payment for utility bills

The City Treasurer's Office offers a free automatic ACH payment option for water and sewer bills. To sign up, complete the enrollment form and return it along with a voided check to the Treasurer's Office located on the first floor of City Hall. The enrollment form may also be mailed to the Kalamazoo City Treasurer's Office, 241 W South Street, Kalamazoo, MI 49007. 


Pay by phone

You can make a payment over the phone by calling (866) 273-5523 and authorizing a charge to a checking account, or using a Visa, MasterCard or Discover. You will need to have your parcel number (tax), account ID (utility), or invoice number (miscellaneous) available to complete the payment. 


Pay by mail

Payments may also be mailed to the City Treasurer's Office at 241 W South Street, Kalamazoo, MI 49007. Please make check payable to Kalamazoo City Treasurer.


Utility Billing Payment Extension

Starting in 2017 each account will be granted two payment extensions per year, with no further extensions until the following year.


Past due payments

If you are making a payment on a past due water account and have received a shut off notice, please notify a customer service agent after your payment has been completed, as follows:  

   FIRST – MAKE YOUR PAYMENT  

  • Your payment can be made online by selecting the web link below.
  • You may also use the automated phone system to make your payment by calling 866-273-5523.
  • Online or phone system payments made today will be processed on the next business day.

   SECOND – CONTACT A CITY TREASURER CUSTOMER SERVICE AGENT

Please call (269) 337-8149 to speak to a customer service agent to inform them that a payment has been made.  Online payments do not show in our system until the next business day.  The customer service agent will note your account and review the online report for pending payments as of 4:30 pm. 

Contacting customer service will ensure that your service is not disconnected while the payment is being processed.


Paperless billing

The City encourages utility customers to go green and elect to receive statements electronically. You can sign up for paperless billing here.

City of Kalamazoo

Home to the Kalamazoo Promise, three institutions of higher education, two nationally recognized healthcare systems, cutting-edge medical research, world-class brewing and dining, outstanding parks, and an extensive variety of music, art, theatre, and cultural attractions.

Contact

 This email address is being protected from spambots. You need JavaScript enabled to view it.
 (269) 337-8047
 (269) 337-8182
 241 West South Street
     Kalamazoo, MI 49007

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