Transfer Water & Sewer Service

Step 1.Have Your Information Ready

To apply you'll need to know the service address and have a valid driver's license or Michigan ID. If you have previously had city water service in your name, it's helpful if you have the address. We will also ask if there is a good time and date for your appointment (if needed), so check your schedule. 

Step 2.Submit the Application 

Submit the online application and upload a copy of your driver's license or ID (if you're completing this application from a mobile device, you can take a photo). You will generally receive a response within two business days.  

Utility Service Application 

Step 3.Confirmation

When our staff contacts you, they let you know if a deposit is needed, explain how you can pay, and schedule an appointment for service to be turned on. Appointments are only needed if the service is disconnected before you are planning to take responsibility and the meter is located inside the house.

Step 4.Service Appointment

If necessary, someone from our Public Services department will visit the property at the scheduled date and time to turn on service, complete a meter reading, or perform any other required work. Appointments can be requested between 7:30 - 11:30 a.m. or 11 - 4 p.m. You can request a call 30 minutes ahead of time so know when we will be arriving.  

Step 5.You're All Set!

The water service for this property will be turned on and the billing will be in your name. Utilities are billed quarterly and each bill includes instructions on how to pay. Make sure you pay on time to avoid additional fees. 

Pay a Utility Bill

Step 1.Have Your Information Ready

To apply you'll need to know the service address and have a valid driver's license or Michigan ID. If you have previously had city water service in your name, it's helpful if you have the address. We will also ask if there is a good time and date for your appointment, so check your schedule. 

Step 2.Visit the City's Stockbridge Offices

Visit the City's Stockbridge Offices located at 415 E Stockbridge Ave. Utility Service Applications are available in the lobby, and our team can help you apply for service, schedule a service appointment (if necessary), and let you know how you can pay a deposit (if necessary). They will confirm all of the details before you leave.

Water & Sewer Utility Service Agreement(PDF, 123KB)

Water & Sewer Utility Agreement in Spanish(PDF, 196KB)

Step 3.Service Appointment

If necessary, a team from our Public Services department will visit the property at the scheduled date and time to turn on service, complete a meter reading, or perform any other required work. 

Step 4.You're All Set!

The water service for this property will be turned on and the billing will be in your name. Utilities are billed quarterly and each bill includes instructions on how to pay. Make sure you pay on time to avoid additional fees. 

Pay a Utility Bill