English English

Citizens Public Safety Review and Appeal Board

The City Manager’s Office established the 12-member Citizens Public Safety Review and Appeal Board (CPSRAB). The purpose of the CPSRAB is to provide an opportunity for the City Manager to receive input from a citizen board prior to deciding appeals filed with him/her pursuant to Kalamazoo Department of Public Safety (KDPS) General Order 16 and to request that the City Manager inquire into any conduct of a public safety officer in the absence of a complaint.  CPSRAB shall also have the following roles:

  1. Build more credibility, community trust, and confidence by participation in a process that will respond appropriately to allegations of misconduct by the Kalamazoo Department of Public Safety sworn personnel.
  2. Respond to requests from the City Manager on the disposition of inquiries and complaints, as well as the complaint process. 
  3. Serve in an advisory role to the City Manager regarding possible improvements to policies and procedures regarding the complaint process or which are implicated in the complaint process, and to the Department of Public Safety regarding methods to improve the communication and outreach to citizens.

Apply to Join CPSRAB  CPSRAB Members 


Citizen Public Safety Review and Appeal Board meetings are held at 6:00 pm on the second Tuesday of each month and will be held virtually until further notice. Click here for board documents.

Upcoming CPSRAB Meeting Dates

  • Tuesday, March 9
  • Tuesday, April 13
  • Tuesday, May 11 

Complaint Process

Investigation of a Public Safety-Community Relations (PCR) Complaint by KDPS Office of Professional Standards

  1. The Inspector of Professional Standards is responsible for the thorough investigation of your Public Safety-Community Relations (PCR) complaint against any employee of the Kalamazoo Department of Public Safety. The Inspector of Professional Standards may assign a command officer to investigate your PCR complaint or be assisted by the Criminal Investigation Division.
  2. Upon completion of the investigation, the complainant shall be notified of one of the following conclusions:

UNFOUNDED: meaning it was proven conclusively that the acts or acts in your complaint did not occur.
EXONERATED: meaning the act or acts in your complaint did occur but were proven justified or proper.
SUSTAINED: meaning there was sufficient evidence to clearly prove your allegations.
MISCONDUCT NOT BASED ON COMPLAINT: meaning the investigation uncovered improper job performance apart from your complaint.
EXCEPTIONALLY CLEARED: meaning the complainant/reportee failed to cooperate with the investigation or did not provide information that would sustain an investigation.

  1. The Director of the Office of Professional Standards shall send the complainant a follow-up evaluation form, and advise them of their right to seek an appeal and review of the disposition with the Board in a self-addressed, stamped envelope that can be returned to the KDPS.

File a Complaint

Appeal Process

Appeal of the Chief of Public Safety's Finding

  1. Following the conclusion of a Public Safety-Community Relations (PCR) complaint investigation and a final finding by the Chief, the complainant may appeal the Chief’s findings to the City Manager.  An appeal must be filed with the office of the City Manager within 14 business days of the date that the complainant has been sent notification of the Chief’s decision.  An appeal may be filed online, in person, in writing, or by e-mail. The City Manager shall promptly refer the matter to the Citizens Public Safety Review and Appeal Board. 
  2. The CPSRAB’s scope of authority when considering an appeal shall be limited to reviewing decisions made by the Chief of Public Safety at the conclusion of the PCR complaint process.  The Board shall have the authority to hear an appeal from any PCR complaint finding in which the Chief has made a finding of exonerated, unfounded, misconduct not based on the complaint, or not sustained, and to recommend to the City Manager that the Chief’s finding be changed to sustained under Department of Public Safety General Order 16. The Board shall not have the authority to hear an appeal when the Chief has sustained the PCR complaint.  The Board shall not have the authority either to impose discipline on any employee or to recommend that discipline be imposed or increased in a particular instance. 
  3. The appeal hearing will be closed to the public if requested by the complainant.  If a closed hearing is not requested by the complainant, the hearing shall be open to the public. 
  4. At the conclusion of its deliberations, the Board shall prepare a written report for submission to the City Manager setting forth its findings and conclusions, and, based on its findings and conclusions, shall recommend that the City Manager either sustain or reverse the Chief’s finding. 
  5. The City Manager shall have the final authority to sustain or reverse a finding of the Chief which has been appealed to the Citizens Public Safety Review and Appeal Board.

File an Appeal

City of Kalamazoo

Home to the Kalamazoo Promise, three institutions of higher education, two nationally recognized healthcare systems, cutting-edge medical research, world-class brewing and dining, outstanding parks, and an extensive variety of music, art, theatre, and cultural attractions.


 (269) 337-8000
 (269) 337-8182
 241 West South Street
     Kalamazoo, MI 49007

Keep in Touch