Public Services Department Opens Its Doors for Public Services Week May 13-16

The City of Kalamazoo’s Public Services Department will host Public Services Week this May 13-16. Facilities will be open to the public from 5:30 - 7:30 p.m. and staff will showcase services, programs, and equipment. Free food and refreshments will be available and participants can win a free rain barrel, a $56 value! You can find all of the week's events here.

Public Hearing Announcement for 2019-2023 Consolidated Plan & 2019 Action Plan


A public hearing for the City of Kalamazoo 2019-2023 Consolidated Plan & 2019 Action Plan will take place at 7 p.m. on Monday May 6 in City Hall.

To qualify for funding from the U.S. Department of Housing & Urban Development, the City must have an approved Consolidated Plan and Action Plan. The Consolidated Plan identifies five-year goals for CDBG, HOME, and ESG funding and outlines the City’s strategy to address the housing and community development needs of its low and moderate income families and individuals. Action Plans are prepared each year and detail how HUD funds will be spent each year to achieve the broader goals established in the Consolidated Plan.


DRAFT 2019-2023 Consolidated Plan & PY2019 Action Plan.

pdf 2019-2023 Consolidated Plan Public Hearing Announcement (530 KB)

Kalamazoo Resident Feedback Sought through Community Survey


The City of Kalamazoo is asking residents to participate in a city-wide survey to evaluate how city government is serving residents, to gauge perceptions of the city, and to make comparisons with peer cities.

A random and scientific sample of 1,700 households will receive invitations in the mail to participate in the National Community Survey (NCS). The NCS was developed by the National Research Center with the assistance of the International City/County Management Association to provide cities with a method to measure citizen opinions. The survey includes questions about quality of life in the community, local policies, demographics, rating of local government services and resident use of services. Survey responses are weighted to reflect the characteristics of the entire community.

Residents that have been selected to participate will first receive a notification postcard informing them to expect a survey to follow. Surveys will be mailed with brief instructions and a postage-paid return envelope. Participation in the survey will be opened to the broader community later in May via an opt-in web survey. All responses to this survey are completely anonymous.

This will be the second time that Kalamazoo residents have been asked to participate in the NCS. Residents were first surveyed in 2017.

“In 2017 we surveyed residents to establish a benchmark and validate input that was informing Imagine Kalamazoo 2025,” stated Deputy City Manager Laura Lam. “As we move forward implementing the plan, we can gauge how the work of the IK2025 plan is impacting life in the City of Kalamazoo.”

About the National Community Survey

The National Community Survey was among the first scientific surveys developed to gather resident opinion on a range of community issues, and has been used in more than 400 jurisdictions across 46 states. The NCS™ is a cost-effective scientific survey of resident opinion and an important benchmarking tool that allows for comparison among communities. Communities using The NCS have reported that the tool helped improve performance, strengthen communications with community stakeholders, and identify clear priorities for use in goal and budget setting.


City of Kalamazoo

Home to the Kalamazoo Promise, three institutions of higher education, two nationally recognized healthcare systems, cutting-edge medical research, world-class brewing and dining, outstanding parks, and an extensive variety of music, art, theatre, and cultural attractions.


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 (269) 337-8047
 (269) 337-8182
 241 West South Street
     Kalamazoo, MI 49007

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