Public Services

Kalamazoo's Department of Public Services is one of the City's largest departments and provides many of the services residents use every day. Water, wastewater, residential services (bulk trash, brush, recycling, leaf pickup), snow removal, environmental services, cemeteries, fleet management, engineering, and road construction & maintenance are all handled by Public Services. The Department is organized into several divisions, each with a specific focus.

As a recipient of federal financial assistance, the City of Kalamazoo must provide access to individuals with limited ability to speak, write, or understand the English language. The City of Kalamazoo complies with federal Title VI and Limited English Proficiency (LEP) guidelines. Please review our pdf Title VI Non-Discrimination Plan (5.75 MB) and pdf LEP Plan (1.88 MB) for more information.  


Traffic Operations

The Traffic & Operations Division is responsible for street improvements and maintenance, sidewalks, snow and ice removal, forestry and leaf pickup, traffic signs and signals, the snowmelt system, and right-of-way permitting.

The City of Kalamazoo maintains and operates 83 miles of major and 166 miles of local streets, 20 bridges, over 15,517 signs, 80 traffic signals, and 4 flashing beacons at intersections. The City provides routine maintenance services, including snow and ice removal for Michigan Department of Transportation (MDOT) state trunklines within the city limits. The City also maintain traffic signals and flashing beacons for the Road Commission of Kalamazoo County and jointly share traffic engineering staff between the agencies. 

You can report issues with traffic signals in the City of surrounding area (such as flashing red signals, burned out bulbs, timing & detection concerns, etc) online by using this form. Issues related to streets and signage can also be reported online here


Water Resources

The City of Kalamazoo Public Water Supply System is the second largest groundwater-based drinking water system in Michigan and is ranked one of the lowest for water rates out of the twelve largest systems within the state. The City has a Michigan Department of Environmental Quality (MDEQ) approved Wellhead Protection Program, and in 2014 was awarded the Exemplary Source Water Protection Award by the American Water Works Association. Kalamazoo has also been designated a Groundwater Guardian Community by the Groundwater Foundation every year since 1998. Kalamazoo's water system provides 17 million gallons of water on an average day to 121,000 customers withing 10 jurisdictions. The system includes approximately 813 miles of watermain, 5,757 hydrants.

Every year, the City of Kalamazoo publishes a Water Quality Report in compliance with the Safe Drinking Water Act. However, much of the information provided in this report, along with additional monitoring and testing conducted throughout the year, are provided as an extra service to our customers. The City is also in compliance with the Safe Drinking Water Act Lead & Copper Rule and has had a proactive annual lead and copper service replacement program for over twenty years. The City's laboratory also offers free water testing for concerned customers testing by calling (269) 337-8550.


Wastewater

The City of Kalamazoo Water Reclamation Plant (KWRP) provides treatment services to more than 150,000 residents  in 18 Kalamazoo-area municipal jurisdictions.  The KWRP uses an innovative treatment system to treat a variety of pollutants in concentrations that most other plants cannot. The plant incorporates powdered activated carbon (PAC) treatment into its secondary process, which enables treatment of wastewater from a variety of industries without the need for pretreatment. More information about the KWRP and wastewater treatment is available here.


Latest News


  • Leaf Collection begins October 30

    The City of Kalamazoo's annual leaf collection program will begin on October 30 and run through December 8. During this time each household will have two pickups, one towards the beginning and one towards the end of the program. During this time, residents can place LEAVES ONLY in piles or in paper bags out on the curb for collection. Please note that this program differs from the brush and April Spring Cleanup in that only leaves are accepted (twigs, branches and other yard waste must be removed). Please avoid placing leaves near mailboxes, utility poles, landscaped areas, or over or directly Read More
  • Delivery of Recycling Carts to begin Monday, September 18

    Delivery of new 95-gallon recycling carts to City of Kalamazoo residents will begin on Monday, September 18. The new carts are part of the City’s conversion to a single stream recycling program, which will take effect on October 2. Carts will be delivered to all residences that opted into the single stream recycling program. Notice of the change and opt-in information was mailed to each residence in August. Residents who wish to participate but have not yet opted into the program can request a cart by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. or by calling the City of Kalamazoo’s Public Services Department at (269) Read More
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City of Kalamazoo

Home to the Kalamazoo Promise, three institutions of higher education, two nationally recognized healthcare systems, cutting-edge medical research, world-class brewing and dining, outstanding parks, and an extensive variety of music, art, theatre, and cultural attractions.

Contact

 This email address is being protected from spambots. You need JavaScript enabled to view it.
 (269) 337-8047
 (269) 337-8182
 241 West South Street
     Kalamazoo, MI 49007

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